We operate and monitor these common services for you, and we always keep them up to date.
On the Managed Flex Server, you can install your own applications and manage them yourself as a customer. With «custom service control» you can have them start and stop automatically during server reboots or when maintenance work is carried out.
But you can operate just about any application or your own developments if they are based on a supported programming language, or can be run on our Unix platform (FreeBSD). You are responsible for these applications, and we offer no application-specific support for them. Examples include:
Easy installation and ready for integration in your website portfolio. Available for all Managed Flex Server packages.
Your website delivers maximum performance thanks to its high-availability, fail-safe storage cluster, run with 100% SSD hosting (NVMe). The internet server connection is separate and also with high availability, ensuring your website runs on the web at lightning speed.
The redundant, powerful network combined with the high-availability storage cluster guarantees reliable, uninterrupted operation. The e-mail environment also runs in a completely dedicated and likewise high-availability e-mail cluster. This means that your Managed Flex Server does not have to offer this processing power itself, yielding significant advantages over solutions where all services run on your virtualized server.
Drupal is a content management system with a global market share of just over 5%. According to the developers, this means that around 2% of all websites around the world run with Drupal. Drupal is programmed in PHP and uses MariaDB or similar database applications. This makes it possible to create complex content that can easily be customized using the backend editor.
It does not matter how often you call or write to our support agents, you will not pay one cent extra. Full support is included in our Managed Flex Server packages – another good reason to take advantage of our services. Give us a try!
If the matter is urgent, our support staff will help you directly by phone during business hours.Telephone 0844 040404 (Mon–Sun, 8 am – 6 pm)
WhatsApp (Mon-Sun, 8 am – 6 pm)
Skype (Mon–Sun, 8 am – 6 pm)
If your problem is more complex and you want to show us screenshots or error messages, it is best to send us an e-mail or request support via TeamViewer. Our support staff will get back to you right away. email@example.com (24 hours)
With Hostpoint CheckIn, you receive free personal advice on all our products and services from a staff member right here in Rapperswil-Jona.
All hosting packages include comprehensive support from Hostpoint (including e-mail and telephone support, even on the weekends). As a Swiss provider, our support staff speak your language – including English – and are happy to help any time.
Arrange a callback time with us. You will find the callback form in the Hostpoint Control Panel.
You can upgrade your support level by one or two levels depending on your specific needs. Our SLA offers even faster response times and guaranteed availability for your web services.
You will be amazed at how quick and easy it is to manage your Managed Flex Server, if nothing else thanks to the basic administration components:
Here you will find your Managed Flex Server – perfected to meet the highest demands and yet so easy to use. The Hostpoint Control Panel lets you create new e-mail addresses, set up your hosting and website, manage your domains – and a whole range of other tasks.
Easily switch back and forth between Apache or Nginx. You can even select the desired web server for each directory.
Easily switch back and forth between different PHP versions. You can even select a different PHP version for each directory.
The php.ini is a configuration file that can be used to make certain PHP settings. You can configure the most common settings for your web server conveniently from the Control Panel. Advanced users can even define a different php.ini for each folder and manage all values themselves.
With cronjobs, you can execute your scripts automatically at specific times.
You can download the raw logs and analyze them using your own statistics software.
The error logs let you analyze the error messages displayed on your website and make any necessary modifications to your source code quickly and easily.
Create custom error messages for your websites (e.g. for the 404 error page).
Create as many additional FTP accounts as you like.
Manage the files and directories of your Managed Flex Server using the explorer in the Hostpoint Control Panel.
Informative statistics about visits to your website are updated on a daily basis, giving you a full overview of the traffic on each individual web page. Of course, you are also welcome to use services like Google Analytics.
You can use password protection to prevent third parties from accessing the data in your directories. Password protection also makes it very easy to create an area for your visitors in which they can access and store documents and other files.
All our managed flex offerings include SSH/SFTP access, which enables secure data transfer via SFTP and direct shell access for advanced users.
With FTP over TLS, you can connect to your hosting server securely via standard FTP.
With mod_rewrite, you can configure a wide range of filter rules and other settings for your URLs.
Sensitive customer data and internal business data are some of the most valuable assets of a company. This is why our hosting infrastructure is located in a high-security data center (Interxion) in Switzerland, near Zurich. It is under constant professional surveillance and can be operated completely separate from the power grid.
We protect our infrastructure against DDoS attacks. This protection helps us reduce the risk of your website going offline for an extended period due to an attack.
Thanks to sophisticated firewall rules and multiple security levels, we are able to make your website even more secure. But please remember that maximum security also requires regular installation of the latest security updates.
Install and manage your own or our SSL certificates with our SSL Certificate Manager. SSL certificates obtained from other providers are also supported. If you require support, we can assist you with the installation.
Our free and domain-validated SSL certificate enables you to encrypt all your websites hosted by Hostpoint. Encrypted websites build trust. You and your customers transfer data securely – and Google rewards security with better rankings.
Our data center meets FINMA-RS 08/07 (outsourcing banks) requirements and is ISO-27001-certified.
We provide monitoring of your Managed Flex Server and constantly update your software and systems 365 days a year. Should something still go wrong, we will take care of it.
As a Swiss provider, we firmly believe that our staff, our own software development and our entire hosting infrastructure should all be located in Switzerland. This also means that your sensitive web, e-mail and database data are stored exclusively in Switzerland.
We are a Swiss provider with servers located in Switzerland and our servers are monitored around the clock – 365 days a year, 7 days a week, 24 hours a day.
For maximum system stability, we back up your data on multiple levels. Your data environment is also safeguarded against lost or accidentally deleted data, which can be restored for up to 180 days.
Our storage cluster solutions connect multiple separate clusters via a fast internal network with all web, mail, database and administration servers. The clusters store all customer data on external disk arrays and mirror them in another room (separate fire protection zone). The disk arrays are identical and also redundantly configured to always prevent loss of data even if an individual disk or disk array fails. This method guarantees maximum data security and system stability.
Hourly snapshots are made of all web, e-mail and MySQL data. These snapshots are backed up for one day so that any data that has been changed or deleted unintentionally in the last 24 hours can be restored to a specific hour.
With Flex Server S, your web, e-mail and databases are backed up for 30 days. With Flex Server M, data can be restored for up to 60 days. With Flex Server L and higher, recovery is available for up to 180 days. Your data is backed up hourly during the first 24 hours. During the first two weeks, backups are then carried out four times a day. From the 15th through the 30th day, your data is backed up once daily. After that, backups are weekly. From the first to sixth month, backups are carried out once a week. All data is stored exclusively in Switzerland.
Our efficient, straightforward management interface for your e-mail accounts lets you and your partners respond quickly to the needs of the account holders, without interfering with their workflows.
Set up as many e-mail accounts and forwarding rules as you like.
An e-mail autoresponder automatically sends e-mail replies, e.g. when you away. Set up as many e-mail autoresponders as you need.
You receive a highly efficient spam scanner. In addition to conventional blacklists, our experts purchase other, up-to-the-minute filters from the pros. We filter almost 100% of spam e-mails successfully while ensuring that regular e-mails still arrive in your mailbox. This means that you can focus entirely on your work and do not waste any time sorting through unwanted messages.
The virus scanner automatically blocks e-mails containing known viruses, for even greater security.
Mailing lists let you send information to a list of desired recipients or start a discussion by e-mail.
With our fast, secure and user-friendly migration service, we help our customers to transfer external e-mail accounts to Hostpoint. Our service is available in the Control Panel.
Our cloud-based e-mail application in Cloud Office and our excellent e-mail account services (included in the price) allow you and your customers to get started right away at no extra cost. If needed, you can easily upgrade the storage of individual e-mail accounts to a maximum of 50 GB per e-mail account.
Our services are built on the virtualized Managed Flex Server platform. It guarantees our customers the highest possible performance and availability. We rely exclusively on top-quality hardware and software from leading manufacturers and combine them with our specially designed Control Panel. We regularly update the hardware to make sure you are always up to speed.
We use the latest technology from brand-name manufacturers. We also carry out regular maintenance on our servers. If a hardware component fails, we replace it immediately – so you will not notice anything getting in your way.
We operate our own, independent network. While developing it, our main focus was on redundancy, stability and speed. The network is connected to the Internet via two high-performance Cisco routers. Each has a connection with two separate carriers and peering partners. This setup is known as “multihoming.” Even if one router fails, the Hostpoint network can be accessed without interruption via the second router. If the connection to one carrier is interrupted, both routers can route data via the other carrier.
All web hosting services take advantage of Hostpoint multi-level caching. A combination of multiple, extra-large caches (PHP cache [RAM], file system cache [RAM], storage cache [RAM and SSD] and database cache [RAM and SSD]) makes your website load super fast.
Multiple independent clusters are connected via a fast internal network with all web, e-mail, database and administration servers. The clusters store all customer data on external disk arrays and mirror them in another room (separate fire protection zone). The disk arrays are identical and also redundantly configured to always prevent loss of data even if an individual disk or disk array fails. This guarantees secure availability as well as maximum data security and system stability.
Storage and resource-heavy e-mail services run on all Managed Flex Servers in an environment that is separate from the server but equally powerful. As a result, storage and computing capacity are exclusively made available to web services. You also get an unlimited number of e-mail accounts, 5 GB per mailbox – in addition to your server space!
We offer MariaDB databases to set up your data structure. And to ensure that they can handle any load spikes, all database servers are equipped with SSD flash storage.
Not only do we offer all globally available domain endings, we also provide plenty of useful domain management options and add-ons to ensure you get the most from your domain.
Manage and expand your domain portfolio with us. We host all available domain endings. Our services offer includes benefits such as the well-designed domain control panel, DNS zones editor for complete control, domain server administration and free SSL certificates (FreeSSL) for all your domain names.
Manage all your domain names with a single login. Set up additional authorizations if needed.
With just a few clicks in the Control Panel, you can easily set up redirects from one domain to another.
Our DNS zone editor helps you stay on top of everything at all times. Manage your DNS records for all domain names.
Manage all your domains along with your Hostpoint hosting services.
Hostpoint is your ICANN-certified domain registrar in Switzerland.
Improve your customers’ level of trust and protect your domain or keep your domain details under lock and key:
Thank you for your inquiry. A Hostpoint employee will contact you shortly with information about Managed Flex Servers.