Managed Managed Flex Server offers

  • 1 month term 1 month term
  • 6 month term 6 month term SAVE
  • 1 year term 1 year term SAVE MORE
S
M
L
XL
XXL
PERFECT FOR
GETTING STARTED
PERFECT FOR THE
TECH SAVVY
PERFECT FOR
IMPORTANT WEBSITES
PERFECT FOR
LARGER PROJECTS
PERFECT FOR
LARGE PROJECTS

Flex S

Flex M

Flex L

Flex XL

Flex XXL

CHF 140.00 / month
CHF 170.00 / month
CHF 230.00 / month
CHF 400.00 / month
CHF 630.00 / month
(CHF 190 setup fee)
(CHF 190 setup fee)
(CHF 190 setup fee)
(CHF 190 setup fee)
(CHF 190 setup fee)
4 GB RAM
12 GB RAM
24 GB RAM
48 GB RAM
96 GB RAM
4 vCPUs
6 vCPUs
8 vCPUs
12 vCPUs
16 vCPUs
1000 GB web storage (SSD cache for more speed)
1000 GB web storage (SSD cache for more speed)
1000 GB web storage (SSD cache for more speed)
1000 GB web storage (SSD cache for more speed)
2000 GB web storage (SSD cache for more speed)
unlimited number of mailboxes 5 GB each
unlimited number of mailboxes 5 GB each
unlimited number of mailboxes 5 GB each
unlimited number of mailboxes 5 GB each
unlimited number of mailboxes 5 GB each
250 Mbit/s server connection (best effort)
250 Mbit/s server connection (best effort)
800 Mbit/s server connection (best effort)
800 Mbit/s server connection (best effort)
800 Mbit/s server connection (best effort)
Unlimited traffic (fair use)
Unlimited traffic (fair use)
Unlimited traffic (fair use)
Unlimited traffic (fair use)
Unlimited traffic (fair use)
100 domains
200 domains
300 domains
unl. domains
unl. domains
30 days days data recovery
60 days days data recovery
180 days days data recovery
180 days days data recovery
180 days days data recovery
Silver Support Level
Gold Support-Level
Gold Support-Level
Gold Support-Level
Gold Support-Level
100 MariaDB databases (SSD)
200 MariaDB databases (SSD)
300 MariaDB databases (SSD)
Unl. MariaDB databases (SSD)
Unl. MariaDB databases (SSD)
Nginx with Caching
Nginx with Caching
Nginx with Caching
Nginx with Caching
Custom service control for in-house applications
Custom service control for in-house applications
Custom service control for in-house applications
Custom service control for in-house applications
BEST-
SELLER
Flex S
Options
Flex M
Options
Flex L
Options
Flex XL
Options
Flex XXL
Options
Activation: Once your Managed Flex Server has been set up, you can activate the flex options in the Hostpoint Control Panel. Activation takes just a few minutes.
Minimum term: The flex option automatically carries over the current contractual term from your Managed Flex Server.
Activation: As soon as your Managed Flex Server has been activated, you can activate the flex options in the Control Panel. Activation takes just a few minutes.
Minimum term: The flex option automatically carries over the current contractual period of your Managed Flex Server.
All prices in CHF and excl. VAT

All packages include:

Managed services

  • Apache web server
  • PHP
  • MariaDB
  • Memcached
  • Redis
Find out more

Support

  • Support by phone, Whatsapp and e-mail included
  • Hostpoint CheckIn support on site
  • 24-hour e-mail support
  • Support even on weekends and holidays
  • Callback service (Flex M and higher)

Server administration

  • Hostpoint Control Panel
  • Online file manager
  • Cronjobs
  • Raw logs
  • Error logs
  • Customizable error messages
  • Custom php.ini
  • Password-protected directories
  • mod_rewrite
  • SSH access
  • FTP over TLS (FTP encryption)
7 Show more
Find out more

Backup

  • Hourly data snapshots (of last 24 hours)
  • Data recovery going back up to 180 days
  • Backup in two locations
  • Backup manager
Find out more

Server technology

  • State-of-the-art, high-end hardware
  • Redundant and powerful network
  • Multi-level caching
  • High availability, fail-safe storage cluster (with flash acceleration)
  • Maximum performance thanks to separate e-mail environment
Find out more

CMS applications

  • WordPress
  • TYPO3
  • Drupal
  • Joomla!
  • Magento
  • Neos
Find out more

Service level agreement

  • Optional service level agreements
  • With Platinum Support Level
  • SLA with up to 99.9% guaranteed availability
  • Personal contact person
Find out more

Security

  • Infrastructure DDoS protection
  • Smart load balancing
  • 24/7 monitoring of server and services
  • SSL encryption and brand-name certificates
  • Free SSL certificates (FreeSSL)
  • FINMA- and ISO-27001-certified data center
  • Server management by Hostpoint
  • Redundant network connection
  • Servers located in Switzerland
2 Show more
Find out more

E-mail

  • Cloud Office Free
  • Customizable spam filter
  • Unlimited mailboxes, each with 5 GB (in addition to web storage)
Find out more

Databases

  • MariaDB databases
  • Exclusive all-flash storage (SSD)
Find out more

Domain and account management

  • Domain portfolio manager
  • DNS zone editor
  • Free SSL certificates (FreeSSL)
Find out more

Developer technologies

Managed services and components

We operate and monitor these common services for you, and we always keep them up to date.

  • Apache web server
  • MariaDB
  • Memcached
  • Redis
  • Node.js
  • Java
  • Python
  • PHP
  • Nginx

Self-managed services 1

On the Managed Flex Server, you can install your own applications and manage them yourself as a customer. With «custom service control» you can have them start and stop automatically during server reboots or when maintenance work is carried out.

  • Apache Solr
  • Elasticsearch
  • Node.js Express
  • Tomcat
  • Django

Your own services 1

But you can operate just about any application or your own developments if they are based on a supported programming language, or can be run on our Unix platform (FreeBSD). You are responsible for these applications, and we offer no application-specific support for them. Examples include:

  • JBOSS/Wildfly
  • Ruby on Rails
  • Generic Java application
  • Generic Ruby application
  • Generic Node.js application
  • Generic PHP application
  • Generic Python application
  • Own application
  • 1 «Custom Service Control» is available with the Managed Flex Server M package and higher.

Developer technologies – availability

Flex S

Flex M

Flex L

Flex XL

Flex XXL

Apache web server
Apache web server
Apache web server
Apache web server
Apache web server
PHP
PHP
PHP
PHP
PHP
MariaDB
MariaDB
MariaDB
MariaDB
MariaDB
Memcached
Memcached
Memcached
Memcached
Memcached
Redis
Redis
Redis
Redis
Redis
Nginx
Nginx
Nginx
Nginx
Apache Solr
Apache Solr
Apache Solr
Apache Solr
Elasticsearch
Elasticsearch
Elasticsearch
Elasticsearch
Node.js
Node.js
Node.js
Node.js
Tomcat
Tomcat
Tomcat
Tomcat
Java
Java
Java
Java
Django
Django
Django
Django
Node.js Express
Node.js Express
Node.js Express
Node.js Express
Python
Python
Python
Python

CMS applications

Content management systems

Easy installation and ready for integration in your website portfolio. Available for all Managed Flex Server packages.

Ultrafast

Your website delivers maximum performance thanks to its high-availability failsafe storage cluster, SSD flash storage, multi-level caching for acceleration optimization and separate computing resources. The internet server connection is separate and also with high availability, ensuring your website runs on the web at lightning speed.

Failsafe

The redundant, powerful network combined with the high-availability storage cluster guarantees reliable, uninterrupted operation. The e-mail environment also runs in a completely dedicated and likewise high-availability e-mail cluster. This means that your Managed Flex Server does not have to offer this processing power itself, yielding significant advantages over solutions where all services run on your virtualized server.

  • WordPress
  • TYPO3
  • Drupal
  • Joomla!
  • Magento
  • Drupal

    Drupal is a content management system with a global market share of just over 5%. According to the developers, this means that around 2% of all websites around the world run with Drupal. Drupal is programmed in PHP and uses MariaDB or similar database applications. This makes it possible to create complex content that can easily be customized using the backend editor.

  • Neos

Support

All inclusive!

It does not matter how often you call or write to our support agents, you will not pay one cent extra. Full support is included in our Managed Flex Server packages – another good reason to take advantage of our services. Give us a try!

Immediate support via phone and Skype

If the matter is urgent, our support staff will help you directly by phone during business hours.Telephone 0844 040404 (Mon–Fri, 8 am – 6 pm)
Skype (Mon–Fri, 8 am – 6 pm)

Immediate support via e-mail and TeamViewer

If your problem is more complex and you want to show us screenshots or error messages, it is best to send us an e-mail or request support via TeamViewer. Our support staff will get back to you right away. support@hostpoint.ch (24 hours)

Hostpoint CheckIn

With Hostpoint CheckIn, you receive free personal advice on all our products and services from a staff member right here in Rapperswil-Jona.

Support even on weekends

Our support team is here to help you seven days a week. Even on Saturdays, Sundays and all public holidays from 8 am to 6 pm. Send an e-mail to support@hostpoint.ch

Callback service

Arrange a callback time with us. You will find the callback form in the Hostpoint Control Panel.

Overview

Flex S

Flex M

Flex L

Flex XL

Flex XXL

Silver Support Level
The Silver Support Level includes our standard support services. We will respond to your inquiry within 24 hours.
Gold Support Level
Treat yourself to our first-class e-mail and telephone support service. As a Swiss provider, we prioritize your questions so that we can solve your problems more quickly – 365 days a year.
Gold Support Level
Treat yourself to our first-class e-mail and telephone support service. As a Swiss provider, we prioritize your questions so that we can solve your problems more quickly – 365 days a year.
Gold Support Level
Treat yourself to our first-class e-mail and telephone support service. As a Swiss provider, we prioritize your questions so that we can solve your problems more quickly – 365 days a year.
Gold Support Level
Treat yourself to our first-class e-mail and telephone support service. As a Swiss provider, we prioritize your questions so that we can solve your problems more quickly – 365 days a year.
Priority SME support 365 days a year
Priority SME support 365 days a year
Priority SME support 365 days a year
Priority SME support 365 days a year
Optional SLA 99,5% with Platinum Support
Optional SLA 99,5% with Platinum Support
Optional SLA 99,5% with Platinum Support
Optional SLA 99,5% with Platinum Support
Optional SLA 99,9% Plus with Platinum Support
Optional SLA 99,9% Plus with Platinum Support
Optional SLA 99,9% Plus with Platinum Support

Service level agreement

Guaranteed services

You can upgrade your support level by one or two levels depending on your specific needs. Our SLA offers even faster response times and guaranteed availability for your web services.

SLA overview

No SLA

SLA 99,5%

SLA 99,9% plus

Guaranteed availability of services
Best effort
99,5%
99,9%
Support level (name)
Silver/Gold
Platinum
Platinum
Response time during operating hours
Max. 24 hours
2 hours
2 hours
Response times outside of operating hours
24/7 monitoring of all services
24/7 monitoring of all services
24/7 monitoring of all services
Maintenance
Automated
Automated
Automated
Maintenance window
Assigned
Assigned
Assigned
Maintenance notification, basic updates
Notification at time of performance
Yes
Yes
Maintenance notification, major updates
Yes
Yes
SLA pricing
included
CHF 250.00 / month
CHF 400.00 / month
Activation: As soon as your Managed Flex Server has been activated, you can activate the flex options in the Control Panel. Activation takes just a few minutes.
Minimum term: The flex option automatically carries over the current contractual period of your Managed Flex Server.
All prices in CHF and excl. VAT

Server administration

Efficient and well designed

You will be amazed at how quick and easy it is to manage your Managed Flex Server, if nothing else thanks to the basic administration components:

Hostpoint Control Panel

Here you will find your Managed Flex Server – perfected to meet the highest demands and yet so easy to use. The Hostpoint Control Panel lets you create new e-mail addresses, set up your hosting and website, manage your domains – and a whole range of other tasks.

Apache or Nginx

Easily switch back and forth between Apache or Nginx (Flex M and higher). You can even select the desired web server for each directory.

Multiple PHP versions

Easily switch back and forth between different PHP versions. You can even select a different PHP version for each directory.

Custom php.ini

The php.ini is a configuration file that can be used to make certain PHP settings. You can configure the most common settings for your web server conveniently from the Control Panel. Advanced users can even define a different php.ini for each folder and manage all values themselves.

Cronjobs

With cronjobs, you can execute your scripts automatically at specific times.

Raw logs

You can download the raw logs and analyze them using your own statistics software.

Error logs

The error logs let you analyze the error messages displayed on your website and make any necessary modifications to your source code quickly and easily.

Customizable error messages

Create custom error messages for your websites (e.g. for the 404 error page).

Unlimited number of FTP accounts

Create as many additional FTP accounts as you like.

Online file explorer

Manage the files and directories of your Managed Flex Server using the explorer in the Hostpoint Control Panel.

Detailed statistics (daily)

Informative statistics about visits to your website are updated on a daily basis, giving you a full overview of the traffic on each individual web page. Of course, you are also welcome to use services like Google Analytics.

Password-protected directories

You can use password protection to prevent third parties from accessing the data in your directories. Password protection also makes it very easy to create an area for your visitors in which they can access and store documents and other files.

SSH/SFTP access

All our managed flex offerings include SSH/SFTP access, which enables secure data transfer via SFTP and direct shell access for advanced users.

FTP over TLS (FTP encryption)

With FTP over TLS, you can connect to your hosting server securely via standard FTP.

mod_rewrite (permalinks)

With mod_rewrite, you can configure a wide range of filter rules and other settings for your URLs.

Security

Comprehensive protection for your data

Sensitive customer data and internal business data are some of the most valuable assets of a company. This is why our hosting infrastructure is located in a high-security data center (Interxion) in Switzerland, near Zurich. It is under constant professional surveillance and can be operated completely separate from the power grid.

DDoS protection

We protect our infrastructure against DDoS attacks. This protection helps us reduce the risk of your website going offline for an extended period due to an attack.

Firewall and load balancing

Thanks to sophisticated firewall rules and multiple security levels, we are able to make your website even more secure. But please remember that maximum security also requires regular installation of the latest security updates.

SSL encryption and brand-name certificates

Install and manage your own or our SSL certificates with our SSL Certificate Manager. SSL certificates obtained from other providers are also supported. If you require support, we can assist you with the installation.

Free SSL certificates (FreeSSL)

Our free and domain-validated SSL certificate enables you to encrypt all your websites hosted by Hostpoint. Encrypted websites build trust. You and your customers transfer data securely – and Google rewards security with better rankings.

FINMA- and ISO-certified data center

Our data center meets FINMA-RS 08/07 (outsourcing banks) requirements and is ISO-27001-certified.

Server management

We provide monitoring of your Managed Flex Server and constantly update your software and systems 365 days a year. Should something still go wrong, we will take care of it.

Based in Switzerland

As a Swiss provider, we firmly believe that our staff, our own software development and our entire hosting infrastructure should all be located in Switzerland. This also means that your sensitive web, e-mail and database data are stored exclusively in Switzerland.

24/7 server monitoring

We are a Swiss provider with servers located in Switzerland and our servers are monitored around the clock – 365 days a year, 7 days a week, 24 hours a day.

Backup

Data backup and recovery

For maximum system stability, we back up your data on multiple levels. Your data environment is also safeguarded against lost or accidentally deleted data, which can be restored for up to 180 days.

Data backup

Our storage cluster solutions connect multiple separate clusters via a fast internal network with all web, mail, database and administration servers. The clusters store all customer data on external disk arrays and mirror them in another room (separate fire protection zone). The disk arrays are identical and also redundantly configured to always prevent loss of data even if an individual disk or disk array fails. This method guarantees maximum data security and system stability.

Hourly snapshots of the last 24 hours

Hourly snapshots are made of all web, e-mail and MySQL data. These snapshots are backed up for one day so that any data that has been changed or deleted unintentionally in the last 24 hours can be restored to a specific hour.

Data recovery

With Flex Server S, your web, e-mail and databases are backed up for 30 days. With Flex Server M, data can be restored for up to 60 days. With Flex Server L and higher, recovery is available for up to 180 days. Your data is backed up hourly during the first 24 hours. During the first two weeks, backups are then carried out four times a day. From the 15th through the 30th day, your data is backed up once daily. After that, backups are weekly. From the first to sixth month, backups are carried out once a week. All data is stored exclusively in Switzerland.

Backup overview

Flex S

Flex M

Flex L

Flex XL

Flex XXL

Redundant backup
Redundant backup
Redundant backup
Redundant backup
Redundant backup
Hourly snapshots of the last 24 hours
Hourly snapshots of the last 24 hours
Hourly snapshots of the last 24 hours
Hourly snapshots of the last 24 hours
Hourly snapshots of the last 24 hours
30-day data recovery
60-day data recovery
180-day data recovery
180-day data recovery
180-day data recovery
Note: If you need us to perform a backup restoration, we charge a flat fee of CHF 100 per job.

E-mail

Comprehensive e-mail services

Our efficient, straightforward management interface for your e-mail accounts lets you and your partners respond quickly to the needs of the account holders, without interfering with their workflows.

E-mail accounts and forwarding

Set up as many e-mail accounts and forwarding rules as you like.

E-mail autoresponder

An e-mail autoresponder automatically sends e-mail replies, e.g. when you away. Set up as many e-mail autoresponders as you need.

Spam scanner

You receive a highly efficient spam scanner. In addition to conventional blacklists, our experts purchase other, up-to-the-minute filters from the pros. We filter almost 100% of spam e-mails successfully while ensuring that regular e-mails still arrive in your mailbox. This means that you can focus entirely on your work and do not waste any time sorting through unwanted messages.

Virus scanner

The virus scanner automatically blocks e-mails containing known viruses, for even greater security.

Mailing lists

Mailing lists let you send information to a list of desired recipients or start a discussion by e-mail.

E-mail migration kit

With our fast, secure and user-friendly migration service, we help our customers to transfer external e-mail accounts to Hostpoint. Our service is available in the Control Panel.

E-mail highlights

Our cloud-based e-mail application in Cloud Office and our excellent e-mail account services (included in the price) allow you and your customers to get started right away at no extra cost. If needed, you can easily upgrade the storage of individual e-mail accounts to a maximum of 50 GB per e-mail account.

  • Cloud Office Free
  • Cloud Office Premium
  • Unlimited e-mail accounts, 5 GB each

Server technology

Server and data center technology

Our services are built on the virtualized Managed Flex Server platform. It guarantees our customers the highest possible performance and availability. We rely exclusively on top-quality hardware and software from leading manufacturers and combine them with our specially designed Control Panel. We regularly update the hardware to make sure you are always up to speed.

State-of-the-art hardware

We use the latest technology from brand-name manufacturers. We also carry out regular maintenance on our servers. If a hardware component fails, we replace it immediately – so you will not notice anything getting in your way.

Redundant and powerful network

We operate our own, independent network. While developing it, our main focus was on redundancy, stability and speed. The network is connected to the Internet via two high-performance Cisco routers. Each has a connection with two separate carriers and peering partners. This setup is known as “multihoming.” Even if one router fails, the Hostpoint network can be accessed without interruption via the second router. If the connection to one carrier is interrupted, both routers can route data via the other carrier.

Multi-level caching

All web hosting services take advantage of Hostpoint multi-level caching. A combination of multiple, extra-large caches (PHP cache [RAM], file system cache [RAM], storage cache [RAM and SSD] and database cache [RAM and SSD]) makes your website load super fast.

Storage clusters: high availability and failsafe

Multiple independent clusters are connected via a fast internal network with all web, e-mail, database and administration servers. The clusters store all customer data on external disk arrays and mirror them in another room (separate fire protection zone). The disk arrays are identical and also redundantly configured to always prevent loss of data even if an individual disk or disk array fails. This guarantees secure availability as well as maximum data security and system stability.

Even faster thanks to separate e-mail environment

Storage and resource-heavy e-mail services run on all Managed Flex Servers in an environment that is separate from the server but equally powerful. As a result, storage and computing capacity are exclusively made available to web services. You also get an unlimited number of e-mail accounts, 5 GB per mailbox – in addition to your server space!

Technical features

Flex S

Flex M

Flex L

Flex XL

Flex XXL

4 GB RAM
12 GB RAM
24 GB RAM
48 GB RAM
96 GB RAM
4 vCPUs
6 vCPUs
8 vCPUs
12 vCPUs
16 vCPUs
1000 GB web storage (SSD cache for more speed)
1000 GB web storage (SSD cache for more speed)
1000 GB web storage (SSD cache for more speed)
1000 GB web storage (SSD cache for more speed)
2000 GB web storage (SSD cache for more speed)
Extra storage on request
Extra storage on request
Extra storage on request
Extra storage on request
Extra storage on request
250 Mbit/s server connection (best effort)
250 Mbit/s server connection (best effort)
800 Mbit/s server connection (best effort)
800 Mbit/s server connection (best effort)
800 Mbit/s server connection (best effort)

Databases

Fast databases

We offer MariaDB databases to set up your data structure. And to ensure that they can handle any load spikes, all database servers are equipped with SSD flash storage.

  • MariaDB
  • 100 % SSD

Database overview

Flex S

Flex M

Flex L

Flex XL

Flex XXL

100 MariaDB databases
200 MariaDB databases
300 MariaDB databases
Unlimited MariaDB databases
Unlimited MariaDB databases

Domain and account management

Limitless possibilities

Not only do we offer all globally available domain endings, we also provide plenty of useful domain management options and add-ons to ensure you get the most from your domain.

Perfect for domain portfolios

Manage and expand your domain portfolio with us. We host all available domain endings. Our services offer includes benefits such as the well-designed domain control panel, DNS zones editor for complete control, domain server administration and free SSL certificates (FreeSSL) for all your domain names.

A single login for all domains and services

Manage all your domain names with a single login. Set up additional authorizations if needed.

Domain forwarding (HTTP redirect)

With just a few clicks in the Control Panel, you can easily set up redirects from one domain to another.

Full DNS control

Our DNS zone editor helps you stay on top of everything at all times. Manage your DNS records for all domain names.

Transfer domains to Hostpoint

Manage all your domains along with your Hostpoint hosting services.

ICANN-accredited registrar

Hostpoint is your ICANN-certified domain registrar in Switzerland.

Domain endings

Improve your customers’ level of trust and protect your domain or keep your domain details under lock and key:

  • SSL certificates
  • Domain Guard
  • Domain Privacy

Domain and account overview

Flex S

Flex M

Flex L

Flex XL

Flex XXL

100 domains
200 domains
300 domains
unl. domains
unl. domains
100 domain aliases
200 domain aliases
Unl. domain aliases
Unl. domain aliases
Unl. domain aliases
100 subdomains
200 subdomains
Unl. subdomains
Unl. subdomains
Unl. subdomains
  • 1 month term 1 month term
  • 6 month term 6 month term SAVE
  • 1 year term 1 year term SAVE MORE
S
M
L
XL
XXL

Flex S

CHF 140.00 / month
(CHF 190 setup fee)

Flex M

CHF 170.00 / month
(CHF 190 setup fee)
BEST-
SELLER

Flex L

CHF 230.00 / month
(CHF 190 setup fee)

Flex XL

CHF 400.00 / month
(CHF 190 setup fee)

Flex XXL

CHF 630.00 / month
(CHF 190 setup fee)
All prices in CHF and excl. VAT
  • Questions about the product
  • Price quotes

Contact form: Submit any questions regarding Managed Flex Servers here or call us at 0844 040404.

Callback requested and best time to reach:

  • 8 am – 10 am
  • 10 am – noon
  • 2 pm – 4 pm
  • 4 pm – 6 pm
* Required fields

Any questions about running Nginx, Memcached, Node.js, Django or Apache Solr?

Please select the desired Flex product:

  • Managed Flex Server L

Are you interested in an optional SLA?

  • SLA 99.5%
  • I need advice about service level agreements.

Callback requested and best time to reach:

  • 8 am – 10 am
  • 10 am – noon
  • 2 pm – 4 pm
  • 4 pm – 6 pm
* Required fields

Thank you for your inquiry. A Hostpoint employee will contact you shortly with information about Managed Flex Servers.

 

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Our Support Center contains FAQs and user guides.

Hostpoint Support Team Hostpoint Support Team